TERMS & CONDITIONS

Terms and Conditions of AJ Maternity Clothing

 

Effective Date: September 3, 2023

 

  1. Introduction

 

Welcome to AJ Maternity Clothing. These Terms and Conditions ("Terms") govern your use of our website, www.ajmaternityclothing.com.au (the "Site"), and the services provided by AJ Maternity Clothing (referred to as "Company," "we," "us," or "our"). By accessing or using our Site and services (collectively, the "Services"), you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

 

  1. Business Information

 

AJ Maternity Clothing is a registered company based in Queensland, Australia, with its registered address in Taigum, Queensland 4018. For inquiries, please contact us via email at hello@ajmaternityclothing.com.au or through WhatsApp at +61490555133.

 

  1. Products and Services

 

We specialize in offering maternity and breastfeeding clothing tailored to the needs of expectant mothers.

 

  1. Pricing and Payment

 

Product prices are denominated in Australian Dollars (AUD).

Promotional discounts may be available with promotional codes.

Payment transactions are securely processed through Shopify's payment gateway.

 

  1. Privacy Policy

 

We are committed to safeguarding your personal information and adhere to the Australian Privacy Principles (APPs). Our Privacy Policy details the collection, use, and protection of user data. You can access and request changes to your personal data through your account settings or by contacting our customer support. Additionally, we employ cookies and tracking technologies in accordance with our Cookies Policy, which is explained below.

 

  1. Cookies Policy

 

Our Cookies Policy explains how we use cookies and similar tracking technologies on our Site. Cookies are small text files that are stored on your device when you visit our Site, aiding in enhancing your browsing experience by remembering your preferences and enabling us to analyze site traffic. Our policy covers the following aspects:

 

Types of Cookies: We categorize the types of cookies we employ, including essential cookies (required for site functionality), analytical cookies (used for gathering information on site usage), and marketing cookies (utilized for advertising purposes).

Consent: By using our website, you consent to the use of cookies as described in our policy. Users have the option to disable cookies through their browser settings.

Third-Party Cookies: We clarify whether third-party services, such as analytics or advertising providers, may also place cookies on your device and provide links to their respective privacy policies.

Cookie Management: We inform users how to manage cookies, including methods for deletion or blocking.

 

  1. Prohibitions on Misuse of the Website

 

Users are strictly prohibited from engaging in unlawful or harmful activities when using our website. To enforce these prohibitions, we actively monitor user activity and take appropriate actions, which may include suspending or terminating user accounts. Violations of these prohibitions may also lead to legal action.

 

  1. Intellectual Property

 

All content and intellectual property rights related to our website, including but not limited to text, images, logos, and trademarks, are protected by Australian copyright and trademark laws.

Users are granted a limited, non-exclusive, non-transferable license to utilize our website's software and content for personal, non-commercial purposes.

Unauthorized use or reproduction of our software or content is strictly prohibited.

 

  1. Sale Terms

 

Our sale terms are comprehensively outlined on our website. These terms encompass pricing, accepted payment methods, shipping information, and return policies. Additionally, we offer warranties and guarantees in accordance with Australian consumer law.

 

  1. Disclaimer of Liability

 

We limit our liability to the fullest extent permitted by Australian law for any direct, indirect, incidental, or consequential damages. Our disclaimer of liability is formulated to align with the Competition and Consumer Act 2010 (Cth).

“Compliance with Australian Consumer Law: This Disclaimer of Liability aligns with the provisions of the Competition and Consumer Act 2010 (Cth), which incorporates the Australian Consumer Law (ACL). The ACL provides consumer guarantees that cannot be excluded, and our policy acknowledges these rights.

Limitation of Liability: We specify that, to the extent permitted by law, AJ Maternity Clothing and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our products or services. We also clarify that any liability we do have will be fully limited permissible under the law.

Consumer Guarantees: While our policy limits liability, it does not affect the consumer guarantees provided under the ACL. We explicitly state that these guarantees include rights to repair, replacement, or refund for defective products.

Exclusions and Limitations: We list specific exclusions and limitations that are legally allowed under the ACL and other applicable laws. These may include circumstances where liability arises from user negligence, misuse of products, or situations outside our control.

Independent Legal Advice: We encourage users to seek independent legal advice if they have concerns about their rights under the ACL or any provisions of this Disclaimer of Liability.

Non-Excludable Rights: We clarify that nothing in this Disclaimer of Liability is intended to limit or exclude any non-excludable rights or remedies provided by the ACL or other relevant consumer protection laws.”

 

  1. Indemnity

 

Users agree to indemnify and hold AJ Maternity Clothing harmless from any claims, liabilities, losses, or expenses arising from their use of our website or violation of our terms.

 

  1. Variation

 

We retain the right to modify or update our terms and conditions at any time. Users will be notified of changes through their account or via email.

 

  1. Complaints

 

Users can file complaints or report issues by contacting our customer support team. We will handle and resolve complaints in accordance with our Complaints Handling Policy.

 

Complaints Handling Policy

 

Our Complaints Handling Policy outlines our approach to handling and resolving complaints from users:

 

Submitting Complaints: We explain the process for submitting complaints, including contact details for our customer support team.

Investigation: We detail how complaints are investigated and resolved, emphasizing our commitment to fairness and promptness.

Escalation: Users are informed about the option to escalate complaints if they are not satisfied with the initial resolution.

Documentation: We emphasize that all complaints and their resolutions are documented for transparency and improvement.

 

  1. Waiver

 

We may waive certain rights or provisions of our terms and conditions, but such waivers must be in writing and signed by both parties to be valid.

 

  1. Governing Law and Jurisdiction

 

These terms and conditions are governed by the laws of Queensland, Australia.

Any legal disputes will be resolved in the courts of Queensland.

This website may be accessed internationally; however, we do not make any representation that our website complies with any overseas laws.

 

  1. Severability

 

If any part of our terms and conditions is found to be invalid or unenforceable, the remaining provisions will continue to be in full force and effect.

 

  1. Mobile Message Service Terms and Conditions (WhatsApp)

 

If we provide a mobile messaging service, users must agree to abide by WhatsApp's policies and guidelines when using our service.

 

  1. WhatsApp Policy

 

Our WhatsApp Policy outlines how we use WhatsApp as a communication channel, including any specific terms and conditions set by WhatsApp itself:

 

  • “Communication: Users may communicate with us through WhatsApp for inquiries, support, or notifications.
  • WhatsApp Guidelines: Users are expected to adhere to WhatsApp's policies and guidelines when using our service.
  • Data Security: We highlight that WhatsApp messages are transmitted over a secure, encrypted channel to protect user data.
  • Opt-Out: Users can opt-out of WhatsApp communication at any time by contacting us or following WhatsApp's opt-out procedures.”

 

  1. Entire Agreement

 

These terms and conditions, along with any posted policies, constitute the entire agreement between you and us. We may assign our rights and obligations without notice. You may not assign your rights or obligations without our prior written consent.

 

  1. Contact Information

 

If you have any questions about these Terms, please contact us at:

 

AJ Maternity Clothing

Email: hello@ajmaternityclothing.com.au

Thank you for choosing AJ Maternity Clothing. We appreciate your business and trust in our service